Hot water repairs: thermostats, elements, gas control valves, pilot and ignition faults, tempering valves, leaking connections and relief valves.
Hot water servicing: anode and relief valve checks, flushing sediment, testing temperature and pressure so a working system keeps going.
Hot water system replacement: like-for-like changeovers or a change of system type, with the old unit removed and disposed of.
Gas storage and continuous flow systems: sized to the number of outlets and the gas supply available, then commissioned on completion.
Electric storage systems: replaced or repaired, including off-peak controlled load setups common in older inner-city homes.
Heat pump hot water installation: location, condensate drainage, clearances and noise assessed before the unit is quoted.
Apartment and rental changeovers: access, unit location and body corporate approval handled in the scope before booking, including work booked through a strata or owners corporation manager.
Repair assessed before replacement
15+ years' experience
Sized to the household
Tidy changeovers
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What to check | Usually repair | Usually replace |
Age of unit | Under about 8 years and otherwise sound | Past 10 to 12 years |
Type of fault | Element, thermostat, valve or ignition | Leaking cylinder, which cannot be repaired |
Repair history | First fault on the unit | Repeat call-outs over the last year or two |
Capacity | Meets the household’s demand | Runs out during normal use, or the household has grown |
Parts | Still available for the model | Model superseded and parts hard to source |
A cylinder leaking from the tank itself is the clearest case for replacement. Water escaping from a fitting or a relief valve often is not, which is why the unit is checked before anything is recommended.
The unit itself is only part of the scope. Whether the replacement is like-for-like or a change of fuel type matters most, since a switch can involve gas or electrical work, a new location, or a flue alteration.
Access affects it too. A cylinder in a roof space, on a balcony or up a set of stairs takes longer than one beside a back door.
Tempering valve and relief valve compliance, removal and disposal of the old unit, and any pipework brought up to standard are all part of a proper quote. Measured Plumbing writes it all out after inspecting the existing installation, so the inclusions are clear before the changeover is booked.
We inspect the existing system, confirm the fault, and recommend repair or replacement with the reasoning explained.
Where replacement is the answer, we match the system type and size to the household and the property's supply.
We confirm the work and quote in writing, including compliance items and disposal of the old unit.
We isolate water, gas or power, then drain and remove the old unit.
We install and connect the new system, then set and test the tempering valve and relief valve.
We commission the unit, check temperatures, clean the area down and walk you through the operation.