Terms & Conditions
Website Terms of Use
Last updated: 14 September 2026
1. Introduction
This website is operated by Measured Plumbing (ABN 62 871 880 059) (“we”, “us”, “our”). By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree, please do not use this website. These terms apply to all visitors, users and others who access the website.
These terms cover use of the website only. They are not a quote, service agreement, or contract for any work. Where we agree to carry out work for you, the terms of that job will be set out separately in a quote, invoice or written agreement, which will take priority over anything on this website in the event of a conflict.
2. Use of Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the website. You must not attempt to gain unauthorised access to the website or its servers, introduce malicious software or harmful code, misuse contact or quote-request forms or submit false information, or interfere with the website’s operation or security. We reserve the right to restrict or terminate access where misuse is suspected.
3. Services & Information Disclaimer
The content on this website, including descriptions of our services, is provided for general information purposes only. While we aim to ensure accuracy, we do not guarantee that information is complete, current or free from errors. Service descriptions are indicative and may vary based on your individual requirements, site conditions and applicable regulations. Nothing on this website constitutes a quote, offer, professional, legal, financial or technical advice unless explicitly stated.
4. Enquiries and Quote Requests
Where you submit an enquiry, quote request or booking request through this website, your submission does not create a binding agreement between us. Pricing discussed prior to a formal quote is indicative only and may vary depending on scope and site conditions. Timelines mentioned informally are estimates only, unless confirmed in writing in a quote or agreement. A binding agreement is only formed once we provide a written quote and you accept it, or otherwise as set out in that quote or agreement. You are responsible for providing accurate information necessary for us to assess your enquiry or deliver services.
5. Australian Consumer Law — Consumer Guarantees
Nothing in these Terms of Use excludes, restricts or modifies any consumer guarantee, right or remedy that applies to you under the Australian Consumer Law (or any other law) and cannot lawfully be excluded, including the guarantees that services will be provided with due care and skill, will be fit for any disclosed purpose, and will be delivered within a reasonable time. Where our liability for breach of a guarantee that can be limited under the Australian Consumer Law is capable of being limited, our liability is limited, at our option, to the resupply of the services or the cost of having the services resupplied.
6. Licensing and Insurance
Services referred to on this website are provided by licensed and insured personnel where a licence is legally required for that trade. Current licence and registration details are available on this website or on request. This clause is a general statement only and does not itself constitute proof of licensing for any specific job — that is confirmed in the relevant quote or agreement.
7. Payments
Payment terms for any job are set out in the applicable quote, invoice or written agreement, not in these Terms of Use. Where an agreed account becomes overdue, we reserve the right to suspend further work or services until payment is received, subject to the terms of that agreement and applicable law.
8. Intellectual Property
All website content, including text, branding, graphics, layout and images, is the property of Measured Plumbing unless otherwise stated. Content may not be copied, reproduced, distributed or used without prior written permission.
9. User Submissions
Any information you submit through forms, email or uploads must be accurate and lawful. By submitting content, you grant us the right to use that content for the purpose of responding to your enquiry or delivering services to you.
10. Project Photos, Reviews and Testimonials
This website may display photographs of completed work, along with customer reviews and testimonials, used with the relevant customer’s consent. See our Privacy Policy for how we handle this.
11. Third-Party Links
This website may include links to third-party websites, provided for convenience only. We do not control or endorse third-party content and are not responsible for their practices or policies.
12. Limitation of Liability
To the maximum extent permitted by law, and subject to Section 5 (Australian Consumer Law — Consumer Guarantees), Measured Plumbing is not liable for any direct, indirect or consequential loss or damage arising from your use of this website, reliance on website content, service interruptions, or third-party links or services. Nothing in these terms excludes, restricts or modifies any rights or guarantees that cannot lawfully be excluded, including under the Australian Consumer Law.
13. Warranties & Availability
We do not guarantee that the website will be uninterrupted, secure or error-free. We may modify, suspend or discontinue any part of the website at any time without notice.
14. Privacy
We are committed to protecting your personal information. Details of how we collect, use and store personal data are set out in our Privacy Policy.
15. Complaints and Disputes
If you have a concern about our website or our services, please contact us first using the details below so we can try to resolve it directly. If a complaint about our services cannot be resolved between us, you may be able to raise it with Consumer Affairs Victoria and the Victorian Building Authority (VBA).
16. Changes to These Terms
We may update these Terms of Use from time to time. Updates take effect once published on this page. Continued use of the website after an update indicates acceptance of the changes.
17. Governing Law
These Terms of Use are governed by the laws of Victoria, Australia. Any disputes arising from use of this website are subject to the non-exclusive jurisdiction of the courts of that state.
Cookie Policy
Last updated: 14 September 2026
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve performance, and provide insights into how visitors use the site.
2. How We Use Cookies
We use cookies to ensure the website functions correctly, improve user experience and performance, analyse website traffic and usage patterns, remember preferences and settings, and support security and fraud prevention.
3. Types of Cookies We Use
Essential Cookies are necessary for the website to operate properly, enabling core functions such as security, page navigation and form submissions. The website cannot function properly without these cookies.
Performance & Analytics Cookies help us understand how visitors use our website by collecting anonymous information such as pages visited, time spent on pages, traffic sources and user behaviour patterns.
Functionality Cookies allow the website to remember choices you make, such as preferences or previously entered information, to enhance your experience.
Third-Party Cookies may be placed by some services we use, including analytics providers such as Google Analytics, embedded content providers such as video platforms, and marketing or advertising platforms where used. These third parties manage their cookies according to their own privacy policies.
4. Managing Cookies
Most web browsers allow you to control or disable cookies through browser settings. You can delete existing cookies, block all cookies, allow cookies from specific websites, or receive alerts before cookies are stored. Disabling cookies may affect website functionality.
5. Consent to Cookies
By continuing to use this website, you consent to the use of cookies as described in this policy, unless you disable them through your browser settings. Where required by law, a cookie consent banner will be displayed to request your consent before non-essential cookies are set.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements or website functionality.
7. Contact Us